Terms & Conditions

Last updated: February 2026

1. Introduction

These terms and conditions govern your use of the SilverStar PA Care Ltd website and our personal assistant care services. By using our website or engaging our services, you agree to these terms.

2. Our Services

SilverStar PA Care Ltd provides personal assistant care services across East Cheshire. All services are subject to availability and an initial consultation to assess suitability.

3. Satisfaction Guarantee

We are committed to providing excellent care. If you are not satisfied with your PA match, we will work to find a better fit at no additional cost.

4. Cancellation

We require 24 hours' notice for cancellation of scheduled visits. Cancellations made within this period will be charged at the full visit rate. Emergency cancellations are considered on a case-by-case basis.

5. Liability

SilverStar PA Care Ltd maintains comprehensive insurance coverage. All PAs are fully insured for your peace of mind.

6. Website Use

The content of this website is for general information purposes only. While we endeavour to keep the information accurate and up to date, we make no representations or warranties about the completeness or accuracy of the information.

7. Contact

For questions about these terms, please contact us at jqsilverstar@outlook.com or call 07506 678720.